| 15 Year Warranty
 Cosentino, S.A. warrants to
the original owners of installed Silestone® quartz surfaces
for a period of fifteen (15) years from the date of
installation of the Silestone® quartz surfaces in your
residence that the Silestone® material will be free from
manufacturing defects. If a manufacturing defect occurs
during the warranty period, Cosentino, S.A. will at its
option, repair or replace the defective Silestone® quartz
surfaces.
WHAT THIS LIMITED 15-YEAR WARRANTY COVERS:
Cosentino, S.A.’s warrants under this limited 15-year
warranty exclusively to the original purchaser of the
Silestone® quartz surfaces for only the repair or
replacement of the defective product.
This limited 15-year warranty covers Silestone® quartz
surfaces that have been permanently installed in your
residence.
This limited 15-year warranty covers products that have
been maintained according to the Silestone® quartz surfaces
Care and Maintenance guide provided free of charge at the
time of installation, or upon request, by the Cosentino USA
Authorized Silestone® Installer or by Cosentino USA.
This limited 15-year warranty covers products that have
been installed by a Cosentino USA Certified Silestone®
Installer. If you are making a warranty claim, you, the
customer, are responsible for proving that the product is
Silestone® and that is was installed by a Certified
Silestone® Installer.
This limited 15-year warranty covers products that have
been registered with Cosentino USA within sixty (60) days of
installation and that have the Silestone® product identifier
affixed at the time of the warranty claim.
WHAT THIS LIMITED 15-YEAR WARRANTY DOES NOT COVER:
This limited 15-year warranty does not cover color
variances, thermal shock, chemical abuse, impact damages or
defects by fabrication, misuse or improper fabrication.
This limited 15-year warranty does not cover any
additional or supplemental repairs or modifications such as,
for example, any plumbing, electrical, tile or wall surface
modifications that may be necessary to repair or replace the
Silestone® product covered under this limited 15-year
warranty; such other repairs and modifications shall be the
responsibility of the customer.
This limited 15-year warranty does not cover products
that have not been paid for in full.
This limited 15-year warranty does not cover uses of
products for products exposed to outside weather and climate
conditions, abnormal use or conditions, or abuse in any way.
“Abnormal use or conditions” includes, but is not limited
to, damage from mishandling or misuse, damage from excessive
heat or uneven exposure to weather conditions, exposure to
ultraviolet light, physical or chemical abuse, and damage
from improper care and maintenance.
Cosentino, S.A. is not responsible for damage or injury
caused in whole or in part by acts of God, job site
conditions, architectural and engineering design, structural
movement, acts of vandalism, or accidents.
This limited 15-year warranty does not cover seam
performance.
This limited 15-year warranty is non-transferable and
does not cover claims made by subsequent owners of your
home.
This limited 15-year warranty does not cover products
that you, the customer decide you do not like after
installation due to color, edging styles or other opinions
based on personal preference.
REGISTRATION:
To register for this limited 15-year warranty, you must fill
out the warranty registration online at
www.cosentinowarranty.com or call or write to Cosentino USA
at the phone number or address below to obtain a
registration form. You must register within sixty (60) days
of installation to be eligible under this limited 15-year
warranty.
TO OBTAIN SERVICE UNDER THIS WARRANTY:
To obtain the best service under this limited 15-year
warranty, contact the source from whom you purchased
Silestone®. For more information about this warranty, please
contact Cosentino, S.A.’s North American distributor,
Cosentino USA, directly by writing or calling:
Cosentino USA
Silestone® Quartz Surfaces
13124 Trinity Drive
Stafford, Texas 77477
Attn: Warranty Administrator
(1-877-436-7482)
In order to obtain service under this limited 15-year
warranty, you must permit your Cosentino USA Certificate
Silestone® Installer or Cosentino, S.A.’s authorized agents
to inspect your Silestone® product at your residence. Also,
you must reasonably cooperate with your installer and
Cosentino, S.A.’s agents in the efforts to service this
limited 15-year warranty.
Except as provided in this limited 15-year warranty,
Cosentino, S.A. shall not be liable in either tort or
contract for any loss of direct, consequential or incidental
damages arising out of the use or in ability to use the
product in residential applications covered by this
warranty. Some states do not allow the exclusion or
limitation of incidental damages, so the above limitation or
exclusion may not apply to you.
Cosentino, S.A. makes no other warranty, representation
or guarantee, express or implied, with respect to its
products, except as expressly stated herein. Some states do
not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you
may also have other rights which may vary from state to
state or, in Canada, from Province to Province.
This is the only warranty offered by Cosentino, S.A. for
Silestone® quartz surfaces. No one other than Cosentino, S.A.
is authorized to make any warranty or promise with respect
to Silestone® quartz surfaces. |
